UK regulator investigates whether Microsoft misled personal and family customers - Reuters

The Competition and Markets Authority in the UK has launched an investigation into Microsoft regarding its 365 subscriptions. The regulator is probing whether the company misled personal and family customers during price increases that bundled the Copilot AI assistant. Announced on 29 July, the CMA probe specifically focuses on the marketing strategies used for these plans to determine if consumers were deceived during the transition to the new pricing and AI integration.